I want to clarify one important point:
I did not approve or confirm any payment attempt via Amazon Pay. There was no payment prompt, OTP, or confirmation shown to me.
I already had an active Pro subscription, and this issue occurred only after clicking the Upgrade button inside Lovable.
From my side, this was not a renewal failure or a missed payment, but a UI-triggered upgrade flow that caused:
• Immediate plan cancellation
• Loss of paid credits mid-cycle
Given that:
- I did not cancel my plan
- I did not authorize a new charge
- The issue was triggered inside Lovable’s upgrade flow
I’d appreciate either:
• Restoration of my previous Pro plan and credits, OR
• A goodwill credit restoration when I re-subscribe
I’m happy to retry payment once this is clarified, but I want to avoid paying again without resolving the credit loss.
Thanks for your help.