Hello! My account was unexpectedly banned even though I have an active paid plan and barely used the platform. I’m sure this was a mistake, because I did not violate any guidelines or policies.
I’m sending a screenshot of my payment proof because I’m not able to copy and paste it here.
Please check it and review my account manually.
I would like to request the reactivation of my access. If that’s not possible, I kindly ask for a refund for the remaining period of my subscription, since I was unable to use the service I paid for.
Here is my account information:
- Email: [pabloferreirasilva2008@gamil.com]
Thank you for your help. I appreciate your attention.