Hi Lovable Support,
I’m trying to connect my existing Shopify store to Lovable but keep receiving the error: “The Shopify store owner email does not match your Lovable account email.”
Details:
Lovable account email: schwarzebulle.uk@gmail.com
Shopify store owner email: schwarzebulle.uk@gmail.com (verified in Shopify Admin → Settings → Users and permissions)
Shopify store: Schwarze Bulle (tractor parts store)
Both emails are identical. I’ve attempted the connection multiple times with the same result. Screenshots confirming matching emails are available if needed.
Could you please investigate this issue?
Thank you!
I have the exact same issue ![]()
@KindOtter403 @FastCat494
Even when the emails appear identical, Lovable’s Shopify connector validates canonical owner identity, not the displayed email string.
Please check in Shopify
PLease check in Shopify,
Go to Settings → Users and permissions > Store owner,
click ‘Transfer ownership’, then confirm the ‘current owner email’ it should be same Lovable email.
@KindOtter403 @FastCat494
Even when the emails appear identical, Lovable’s Shopify connector validates canonical owner identity, not the displayed email string.
@KindOtter403 i have the same issue. Could you fix it ?
Nope. Given up on it. Really
No it won’t show it again
Can I checkout your website?